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Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.

MOST POPULAR FAQs

Why choose Fasttera?

 In simple terms, for all our services, we offer top-quality services at the most competitive prices in the market.

How long will it take to completely develop a web app?

The timeline will depend upon certain criteria such as requirements, complexity, available resources, expertise, etc. So, it’s quite hard to predict an actual range for every web app development project.

What are the different stages in the web app development process?

To develop a full-featured web app, it should go around 7 different stages. Below is the workflow of web app development :

  • Stage 1: Gathering your requirements
  • Stage 2: Designing the wireframe mockups
  • Stage 3: Adding interactive elements & functionalities
  • Stage 4: Developing the front-end and back-end of the web app through coding
  • Stage 5: Adding content to all sections
  • Stage 6: Web app testing and QA
  • Stage 7: Post-launch maintenance of the web app

I have an idea, but I don’t know much about website and app development. How can you assist in developing my website and app?

Don’t worry, just drop us an email stating your idea that you want to create. We will get back to you within one working day. Together, we will decide on the web and app development flow and technicalities to get your project live on the app stores sooner successfully.

How long does it take to implement Fasttera IT logistics management platform?

The implementation process is efficient and agile. For stand-alone modules, the implementation can be completed within seven weeks.

Can I integrate the IT logistics management platform with my existing ERP and SaaS solutions?

Yes. The platform can be integrated with your existing solutions to ensure the flow of data between all systems. We will support you in identifying the best approach.

What are the advantages of digital marketing?

Digital marketing has a wide range of benefits and advantages. These include:

  • More affordable than conventional marketing
  • Allows you to reach customers during commutes and other crucial moments
  • Can be tracked and improved
  • Helps you reach a huge portion of your potential customers
  • Gives your brand more credibility

Why should I use Fasttera for IT consulting instead of my own in-house IT staff?

Fasttera is there to supplement your in-house staff, not replace it. We can help with the needs assessment, do the research on the products and services needed to meet those needs, and to help with the implementation of those products and services. Fasttera is there to help with those projects that you either do not have the time to do or do not quite feel is in your comfort level.

What exactly are Managed IT Services?

Simply put, Fasttera Managed IT Services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. It also means Fasttera acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.

What does having Managed IT Services cost?

We have different service models. However, we mainly use a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.

How Long is a Managed Services Contract For?

Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others offer a middle of the road monthly cost and spread the cost of startup over the term of the agreement.

What types of systems do you support?

Whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team.  Need to install a server onsite or host one virtually on Amazon or Azure? We will support you.  Need to transition from one ecosystem to another?  We’ll be there for you.

What if we already have an internal IT department?

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, Fasttera makes it simple with an affordable and customized flat rate service plan.

What should I do before I call for help?

When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system, and possibly resolve the problem.

What kind of response times can I expect?

We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations.

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